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TLO and DTLO course image
Taxpayer Liaison and Deputy Taxpayer Liaison 2025
Audience: TLO
CE Categories: Appraisal standards and methodology
Course Method: Self Paced

This video provides an overview of the responsibilities of a TLO and deputy TLO. This video covers: 
Property Tax Overview    
Appointment;
Eligibility; 
Training Requirements;
Evaluation and Compensation;
Responsibilities;
Informal Dispute Resolution
This video satisfies the two-hour TLO training required under Tax Code Section 6.0512(b-7) and is eligible for continuing education credit with the Texas Department of Licensing and Regulation (TDLR) in the appraisal standards and methodology category.
 

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2026 ARB San Antonio New Member Training
Audience: ARB Members, TLO
Course Method: In Person

Live, in-person session taking place in San Antonio. Please do not attend this course unless your registration was accepted. Space is limited due to venue capacity restrictions. Training materials will be provided at the venue.

This session lasts all day and includes a one hour lunch break. Please bring a water bottle if you wish to stay hydrated as beverages will not be provided. Vending machines will be available. 

New ARB members are not allowed to participate in hearings or vote on protest determinations until they complete the Comptroller's training course and a statement at the conclusion of the training session agreeing to comply with Tax Code requirements during ARB hearings.

2026 ARB New Member Training Manual (PDF)

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2026 ARB New Member WebEx Telecast
Audience: ARB Members, TLO
Course Method: Virtual Webinar

April 7, 2026 Tuesday - New Member 8:00 a.m. - 5 p.m. CDT

Link to register and access WebEx:

https://txcpa.webex.com/weblink/register/r2721d0eca57207a37a162306989f79f1

Live, distance education link available to attend this session via WebEx. 

New ARB members are not allowed to participate in hearings or vote on protest determinations until they complete the Comptroller's training course and a statement at the conclusion of the training session agreeing to comply with Tax Code requirements during ARB hearings.

2026 ARB New Member Training Manual (PDF)

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2026 ARB New Member Online Training - COMING SOON
Audience: ARB Members, TLO
Course Method: Self Paced

This training session is created for newly appointed appraisal review board members and other property tax professionals. Arbitrators applying for the comptroller's registry may watch this session as part of their application requirements. Taxpayer liaison officers are also required to view this training as part of their statutory requirements to serve their appraisal district office. Other appraisal district staff members are eligible to view this for continuing education credits through the Texas Department of Licensing and Regulation. 

2026 ARB New Member Training Manual (PDF)

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2026 ARB Continuing Education WebEx Telecast
Audience: ARB Members, TLO
Course Method: Virtual Webinar

April 8, 2026, Wednesday - Continuing Education 8:30 a.m. - 2 p.m. CDT

Link to register and access WebEx:

https://txcpa.webex.com/weblink/register/r7c86511abd34c5dc83eddb63c87f82a1

Live, distance education session conducted via WebEx link to join at Central Time. 

Returning ARB members must complete the Comptroller's continuing education training course and a statement agreeing to comply with Tax Code requirements each year they serve. Please note that because of this requirement, an ARB member beginning the second year of his or her first term is not eligible to participate in hearings or vote on determinations of protest until he or she completes these requirements.

2026 ARB CE Training Manual (PDF)

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2026 ARB San Antonio Continuing Education Training
Audience: ARB Members, TLO
Course Method: In Person

Live, in-person session in San Antonio. Please do not attend this course unless your registration was accepted. Space is limited due to venue capacity restrictions. Training materials will be provided at the venue.

Returning ARB members must complete the Comptroller's continuing education training course and a statement agreeing to comply with Tax Code requirements each year they serve. Please note that because of this requirement, an ARB member beginning the second year of his or her first term is not eligible to participate in hearings or vote on determinations of protest until he or she completes these requirements.

2026 ARB CE Training Manual (PDF)

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2026 ARB Continuing Education Online Training - COMING SOON
Audience: ARB Members, TLO
Course Method: Self Paced

The 2026 Continuing Education for ARB Members covers chapter 1 on Legal Issues of the continuing education appraisal review board manual, ARB Model Hearing Procedures, ARB survey feedback, and chapter 2 of the Continuing Education Appraisal Review Board Manual. It fulfills the 4 hour continuing education requirement.

2026 ARB CE Training Manual (PDF)

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  • Kelly Hancock, Acting Texas Comptroller of Public Accounts